Outreach In July of 2001, the Butte County Department of Child Support Services was created out of what was formerly the Family Support Division of the District Attorney’s Office.  As a part of that transition, the Department developed a new Customer Service Unit that includes a public outreach project.  Our goal is to make the Department and its services more accessible to the community, to educate the public on child support issues and procedures, and also to educate ourselves as to how we can better serve Butte County’s children, parents, and guardians. Our staff is available to make presentations on child support issues .  We recognize that many parties play a role in helping to provide financial and other support for children and parents. By sharing information we can effectively locate parents, establish paternity , obtain Court orders for support and health insurance coverage, enforce the orders, and collect and distribute child support payments.  Some of our services and activities include: Presentations at schools and to youth groups to educate young people on the responsibilities and realities of parenthood. Presentations to employers on concerns and questions on our services to create a better working relationship. Presentations to Court personnel and other county agencies on our services and how we might coordinate efforts. Presentations to hospitals and clinics, in conjunction with the State’s Paternity Opportunity Program on completing paternity declarations. Providing information to the community at public events such as the Silver Dollar Fair and the Butte County Fair. Providing clients with referrals to other agencies and organizations for matters with which we might not be able to assist directly. Provide customers with necessary information regarding new programs including the EPC (Electronic Payment Card) program for custodial parties and for making payments using your credit card or making payments directly from your bank account for non-custodial parties.  Sign up by enrolling today at www.casdu.com or call the CASDU at 1-866-325-1010. Or, ask your caseworker for an enrollment form.  Provide information to employers about setting up electronic transfer payments for wage withholdings.  Sign up at www.casdu.com or call the CASDU at 1-866-325-1010. Representatives from our office are not concerned with the immigration status or the criminal history of anyone in attendance at any of our outreach presentations. We are aware that issues arise, such as custody/visitation, employment, legal assistance and the like, with which our office is not able to assist.  For such matters, we strive to provide referrals to agencies that are better able to assist those clients. If you would like more information about our outreach services or if you would like to schedule a speaker, please contact our Outreach unit at (530) 538-7221.